Digital delivery policy

Digital products only

CFOLeads supplies downloadable business contact lists. There is no physical shipment or shipping charge. The order summary identifies the audience and quantity you select; previews and samples contain masked contact details and are not the purchased delivery.

Verification before release

After an order is accepted, we perform live email verification before delivery. A preview is not a promise of immediate file delivery. Verification may identify records that need to be removed or replaced; if we cannot fulfill the purchased quantity and criteria, we will arrange a suitable replacement or refund for the unfulfilled portion.

Delivery timing and access

Confirm the delivery estimate with us before placing an order if you need a list by a particular date. Timing depends on the selected audience, order size, and verification work; there is no universal instant-delivery promise.

Your order confirmation identifies the agreed delivery arrangements. Keep the email and account details associated with your order accurate, and use the account Downloads page to access files made available there. Contact us with your order reference if a download is missing or inaccessible.

Delays, cancellations, and quality issues

If an agreed delivery period is missed, contact us to arrange delivery or an appropriate refund. To request cancellation, contact us promptly before fulfillment begins. Confirmed invalid records are handled under our refund and replacement policy with a supporting evidence report.

Availability is subject to applicable legal restrictions. We do not promise delivery or licensed use in a jurisdiction where supplying or using the data would be unlawful.